CLUB POLICY STATEMENT- DISABILITY DISCRIMINATION ACT
Dundee United Football Company Limited (“The Club”) is committed to ensuring that its disabled supporters and customers have as full access as is reasonably possible to all goods, services and facilities provided or offered to the public by the Club.
The Club recognises that not all its facilities are fully accessible to disabled customers and confirms that it is committed to making the necessary reasonable adjustments described by the Disability Discrimination Act and its relevant Codes of Practice to ensure full compliance with the legislation.
The Club will ensure that all Senior Managers and appropriate “front line” staff are trained in the provision of the Act, and ongoing training will be included in staff induction programmes.
The Club has appointed a Disability Access Officer to act as an intermediary between our disabled supporters and senior management of the Club.
The Club has a grievance procedure in place and guarantees to its disabled customers that any complaints of discrimination will be dealt with quickly under that procedure.
The Club has advised its employees that any complaints of discrimination under the provisions of the Act is a serious matter and will be dealt with under the Club’s Disciplinary Procedures.
Review Date: January 2016